Customer Experience Agent — Car Rental, Great Benefits

Europcar; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Europcar Mobility Group is seeking dedicated customer service agents to support Fox Rent A Car locations in Atlanta. You will assist with vehicle preparation, inspections, exchanges, and checkout processes to ensure a seamless rental experience for every customer.

In this role, you will greet customers, manage the ready line, and help with luggage and parking as needed. A positive attitude, reliability, and strong communication are essential to success.

Qualifications

• Must have a valid driver’s license and a high school diploma or equivalent.
• Customer-facing role requires friendliness, clear communication, and problem-solving ability.

Responsibilities

• Keep ready line area clean and organized and vehicles prepared for pickup.
• Inspect vehicles for quality and assist with exchanges or upgrades.
• Guide customers to their rentals, help with luggage, and ensure smooth vehicle flow.

Skills

People skills

Troubleshooting with a smile

Patience

Education

Valid Driver’s License

High School Diploma or equivalent

Job description

Europcar Mobility Group is seeking dedicated customer service agents to support Fox Rent A Car locations in Atlanta. You will assist with vehicle preparation, inspections, exchanges, and checkout processes to ensure a seamless rental experience for every customer.

In this role, you will greet customers, manage the ready line, and help with luggage and parking as needed. A positive attitude, reliability, and strong communication are essential to success.