Customer Experience Agent - Onsite with Full Benefits

Europcar Group; Atlanta (GA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical, Vision, Dental, 401k

Employee discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car in Atlanta, GA is seeking a Customer Service Agent to greet customers, prep vehicles, and guide them through the rental process with energy and care.

You will handle ready line, return, and exit booth duties, inspect vehicles, explain charges, and help guests locate their rental car while maintaining a clean, friendly environment. A valid driver’s license and a high school diploma are required; strong people skills are a must.

Qualifications

• Top-notch people skills.
• Ability to troubleshoot with a smile.
• Patience and understanding throughout the rental experience.

Responsibilities

• Ready Line: maintain a clean, organized ready line and prep vehicles.
• Return: inspect vehicles for damage, mileage, fuel levels and complete paperwork.
• Exit Booth: verify documents and assist customers exiting the facility.

Skills

Customer service

Troubleshooting

Patience

Education

High School diploma or equivalent

Valid Driver's License

Job description

Fox Rent A Car in Atlanta, GA is seeking a Customer Service Agent to greet customers, prep vehicles, and guide them through the rental process with energy and care.

You will handle ready line, return, and exit booth duties, inspect vehicles, explain charges, and help guests locate their rental car while maintaining a clean, friendly environment. A valid driver’s license and a high school diploma are required; strong people skills are a must.