Customer Experience Advocate | Vending Machine Specialist

Socket.dev; Cleveland (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health & Wellness: Medical, Dental, V#

Vision benefits

Paid time off (13 days first year, up

Tuition reimbursement

Student loan repayment program

Equity: Carvana Shares

Employee Stock Purchase Plan

Professional development opportunities

Overtime during busy seasons

Job summary

Carvana is hiring Customer Advocates to join our team in the United States. Earn $19–$21 per hour with a structured merit-based path to higher pay, plus benefits and growth opportunities. Roles involve customer interaction at our car vending machine, handling paperwork, and delivering a memorable car-buying experience.

Shifts run 1 pm–9 pm, with weekend availability required. Eligible team members may access 401(k) with Carvana match, paid time off, health, dental and vision benefits, and

Qualifications

• At least 2 years of customer-facing experience.
• Must read, write, speak and understand English.

Responsibilities

• Create an amazing pickup experience for customers at the Carvana Vending Machine.
• Complete paperwork and document notes in the tracking system.
• Address customer questions or issues related to the vending process.
• Maintain a safe driving record and comply with company policies.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is hiring Customer Advocates to join our team in the United States. Earn $19–$21 per hour with a structured merit-based path to higher pay, plus benefits and growth opportunities. Roles involve customer interaction at our car vending machine, handling paperwork, and delivering a memorable car-buying experience.

Shifts run 1 pm–9 pm, with weekend availability required. Eligible team members may access 401(k) with Carvana match, paid time off, health, dental and vision benefits, and