Customer Advocate: Vending Machine Experience

Carvana; Alabaster (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Overtime opportunities

Health & dental & vision benefits

Paid time off

Job summary

Carvana is seeking enthusiastic Customer Advocates to enhance the on-site pickup experience at our car vending location. You will greet customers, process paperwork, and ensure a memorable, seamless interaction with the Carvana vending system.

The role requires at least 2 years of customer-facing experience, the ability to read, write, and communicate in English, and a willingness to obtain required state licenses and Notary within 90 days.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to obtain a Notary within the first 90 days of employment.
• California employees must obtain a Vehicle Verifier license within 90 days.
• Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment.

Responsibilities

• Create an amazing and memorable pickup experience for customers at Carvana's Vending Machine.
• Complete customer paperwork and maintain thorough notes in the tracking system.
• Address customer questions or minor technical issues related to the vending process.
• Maintain a safe driving record and comply with Carvana's Driver Qualification policy.

Job description

Carvana is seeking enthusiastic Customer Advocates to enhance the on-site pickup experience at our car vending location. You will greet customers, process paperwork, and ensure a memorable, seamless interaction with the Carvana vending system.

The role requires at least 2 years of customer-facing experience, the ability to read, write, and communicate in English, and a willingness to obtain required state licenses and Notary within 90 days.