Customer Experience Advocate - Vending Machine

Carvana; Gaithersburg (MD); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health, dental, vision insurance

Paid time off

Tuition reimbursement

Employee stock purchase plan

Overtime opportunities

Job summary

Carvana in Gaithersburg, MD is seeking energetic Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. You will be the face of Carvana at our car Vending Machine, guiding customers and handling paperwork.

The role offers a starting hourly rate of $22 with opportunities to grow based on performance, plus comprehensive benefits and advancement programs.

Qualifications

• At least 2 years of customer-facing experience.
• Ability to read, write, speak and understand English.
• Must be at least 21 years old with a valid driver's license.
• Notary in local jurisdiction within first 90 days of employment.

Responsibilities

• Create an amazing and memorable pick up experience for customers at the Carvana Vending Machine.
• Complete customer paperwork and document notes in the tracking system.
• Swiftly address customer questions or minor technical issues related to the vending machine process.
• Drive safely and maintain a clean driving record.

Skills

Customer-facing experience

English proficiency

Job description

Carvana in Gaithersburg, MD is seeking energetic Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. You will be the face of Carvana at our car Vending Machine, guiding customers and handling paperwork.

The role offers a starting hourly rate of $22 with opportunities to grow based on performance, plus comprehensive benefits and advancement programs.