Customer Experience Advocate — Flexible Schedule & Growth

Aaron Kieselburg State Farm Agency; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Aaron Kieselburg State Farm Agency is looking for a Customer Relations Representative to join a close-knit team in Phoenix. You will handle customer inquiries, maintain records, and support retention efforts while delivering exceptional service that helps the agency grow.

This role emphasizes empathy, attention to detail, and teamwork in a relaxed, flexible environment that values work-life balance and opportunities for advancement.

Qualifications

• Clear communication and active listening.
• Strong problem-solving and conflict-resolution abilities.
• Experience in customer service preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Job description

Aaron Kieselburg State Farm Agency is looking for a Customer Relations Representative to join a close-knit team in Phoenix. You will handle customer inquiries, maintain records, and support retention efforts while delivering exceptional service that helps the agency grow.

This role emphasizes empathy, attention to detail, and teamwork in a relaxed, flexible environment that values work-life balance and opportunities for advancement.