Customer Relations & Retention Advocate | Flexible Schedule

Adam Mccluer - State Farm Agent; Allendale Charter Township (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Adam Mccluer - State Farm Agent is looking for a Customer Relations Representative to provide exceptional client experiences that contribute to the growth of a successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills, and be able to handle customer inquiries effectively. This position offers opportunities for personal and professional growth within the agency.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Strong communication

Problem-solving skills

Customer service experience

Calm under stress

Job description

Adam Mccluer - State Farm Agent is looking for a Customer Relations Representative to provide exceptional client experiences that contribute to the growth of a successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills, and be able to handle customer inquiries effectively. This position offers opportunities for personal and professional growth within the agency.