Customer Success Rep - Flexible Schedule, PTO & Advancement

Kevin Ray - State Farm Agent; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Ray - State Farm Agent is seeking a Customer Service Representative to deliver exceptional policy support and friendly service in a sales-focused environment. You will listen to community needs, explain coverage options, and help customers navigate changes and claims with accuracy and empathy.

This role emphasizes teamwork, ongoing training, and the balance of performance with work-life priorities. If you are outgoing, coachable, and motivated to connect with people while supporting a

Qualifications

• Strong communication and interpersonal skills required.
• Attention to detail and ability to multitask in a busy environment.
• Experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Kevin Ray - State Farm Agent is seeking a Customer Service Representative to deliver exceptional policy support and friendly service in a sales-focused environment. You will listen to community needs, explain coverage options, and help customers navigate changes and claims with accuracy and empathy.

This role emphasizes teamwork, ongoing training, and the balance of performance with work-life priorities. If you are outgoing, coachable, and motivated to connect with people while supporting a