Customer Engineer (Pre-Sales)

Federato Technologies; United States; Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Stock options

Job summary

Federato Technologies is seeking an experienced presales specialist to lead technical engagements from discovery to close. You will craft tailored demos focusing on business outcomes and translate customer workflows into Federato configurations, including rating and portfolio optimization.

You will collaborate on RFP responses with Product and Security, and build reusable demo environments for various segments.

Qualifications

• 6-10+ years in technical presales or solutions engineering.
• Hands-on demos, architecture design and enterprise sales support.
• Insurance domain knowledge or fast learning curiosity.
• Familiarity with policy lifecycle, rating, quoting and underwriting systems.
• Fluency with AI tools such as Gemini and Claude.
• Experience at high-growth, early-stage startups.
• Ability to communicate technical value to executives and practitioners.

Responsibilities

• Own technical sales engagements from discovery through close.
• Deliver tailored, high-impact demos focused on business outcomes.
• Translate customer workflows into Federato configurations including quoting, rating, endorsements, and portfolio optimization.
• Lead RFP and security questionnaire completion with Product and Security teams.
• Build and maintain reusable demo environments for target customer segments.
• Develop onboarding materials, configuration libraries, and example rating logic.
• Co-define and improve the pre-sales lifecycle and shared team assets.
• Surface recurring objections and product gaps; provide post-sale context to Implementation and Customer Success.

Skills

Technical presales experience

Demos & architecture design

Enterprise sales support

Executive communication

Education

BS in Computer Science / Software Eng. or equivalent

Tools

JavaScript

SQL

Job description

Responsibilities

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations including quoting, rating, endorsements, and portfolio optimization
• Lead RFP and security questionnaire completion with Product and Security teams
• Build and maintain reusable demo environments for target customer segments
• Develop onboarding materials, configuration libraries, and example rating logic
• Co-define and improve the pre-sales lifecycle and shared team assets
• Surface recurring objections and product gaps; provide post-sale context to Implementation and Customer Success

Requirements

• 6-10+ years in technical presales or solutions engineering
• Hands-on experience with demos, architecture design and enterprise sales support
• Insurance domain knowledge, or fast learning curiosity
• Familiarity with policy lifecycle, rating, quoting and underwriting systems
• Coding competence in JavaScript and SQL
• Fluency with AI tools such as Gemini and Claude
• Experience at high-growth, early-stage startups
• Ability to communicate technical value to executives and practitioners

Preferred Qualifications

• Degree in Computer Science, Software Engineering, Information Systems or equivalent

Benefits

• Stock options, benefits and additional perks

About the Company

Federato is an AI-native platform bringing agentic AI to the full insurance policy lifecycle. The company has raised $180 million, including a $100 million Series D led by Goldman Sachs.