Customer Engineer (Pre-Sales)

remote work; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Federato is seeking a senior technical presales professional to own engagements from discovery through close, delivering tailored demos and translating customer workflows into Federato configurations such as quoting and rating. You will lead RFP responses with Product and Security teams and build reusable demo environments.

You will also help co-create messaging and collateral with cross-functional teams, applying strong insurance knowledge or rapid learning ability, and communicating tech value

Qualifications

• 6–10+ years in technical presales or solutions engineering.
• Hands-on experience in demos and architecture design.
• Enterprise sales support experience.
• Strong insurance domain knowledge or rapid learning ability.
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems.
• Ability to convey technical value to executives and practitioners.
• Coding in JavaScript and SQL; experience with AI tools such as Gemini and Claude.

Responsibilities

• Own technical sales engagements from discovery through close.
• Deliver tailored demos focused on business outcomes.
• Translate customer workflows into Federato configurations (quoting and rating).
• Lead RFPs and security questionnaire responses with Product and Security teams.
• Build reusable demo environments and onboarding materials.
• Co-create messaging frameworks and collateral with cross-functional teams.

Skills

Technical presales

Demos

Architecture design

Enterprise sales

Insurance domain

Policy lifecycle

Rating & quoting

Underwriting systems

Executive communication

Javascript

SQL

Gemini

Claude

Tools

Gemini

Claude

Job description

About the role

Federato is an AI native platform transforming the insurance policy lifecycle. This role owns technical pre-sales engagements, including discovery, solution design, and demo delivery to insurance carriers and MGUs.

What you'll do

• Own technical sales engagements from discovery through close
• Deliver tailored demos focused on business outcomes
• Translate customer workflows into Federato configurations such as quoting and rating
• Lead RFP and security questionnaire responses with Product and Security teams
• Build reusable demo environments and onboarding materials
• Co-create messaging frameworks and collateral with cross functional teams

What they're looking for

• 6-10+ years in technical presales or solutions engineering
• Hands on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge or quick learning ability
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to execs and practitioners
• Coding competence in Javascript and SQL; experience with AI tools like Gemini and Claude

For applicants in Nigeria

• The listing does not specify a timezone requirement or location; confirm during interview
• The listing mentions remote work but does not state pay currency or whether the role is contractor or employee; confirm during interview
• Graduated salary range listed in USD; confirm currency and local pay details during interview