Customer Engagement & Inbound Sales Specialist

'Domstad aan Zee, Trekhaak gezocht'; Saint James (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental

401(k)

Paid time off and vacation

Growth opportunities

Team environment

Commissions

Job summary

Competition Automotive Group in New York is seeking a dedicated BDC Representative to support our sales team. This full-time role handles inquiries from web leads, phone and email, and drives conversions with monthly commissions.

You will log activity in the CRM, follow up with clients, and maintain professional, customer-focused communication. A base salary with commissions reflects the role's opportunities.

Qualifications

• At least 1 year of customer service experience.
• Proficient with Windows, Google, and Microsoft.
• Strong customer service skills and phone/email etiquette.

Responsibilities

• Handle inbound and outbound inquiries from web leads, calls, and email.
• Follow up with clients in the CRM for short/long-term engagement.
• Communicate professionally and resolve customer issues.
• Direct customer calls/questions to the appropriate party, including online inquiries.
• Log all activity in CRM.

Skills

Customer service

Phone etiquette

Email etiquette

CRM usage

Communication

Tools

CRM software

Job description

Competition Automotive Group in New York is seeking a dedicated BDC Representative to support our sales team. This full-time role handles inquiries from web leads, phone and email, and drives conversions with monthly commissions.

You will log activity in the CRM, follow up with clients, and maintain professional, customer-focused communication. A base salary with commissions reflects the role's opportunities.