Customer Engagement & Growth Coordinator

Paul Thigpen Chevrolet Vidalia; Vidalia (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Career growth

One location

Professional, positive environment

Training & education

Fast-paced workplace

Comprehensive benefits

Job summary

Paul Thigpen Automotive Group in Vidalia, GA is seeking a proactive Business Development Coordinator to be the first point of contact for prospective customers and connect them with sales and service teams. You will deliver an exceptional customer experience and drive dealership success.

The role emphasizes strong communication, a customer-focused attitude, and teamwork within a fast-paced automotive environment at a single location.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Handle inbound customer calls, emails, and chat inquiries promptly and professionally
• Respond to internet leads using dealership-approved scripts, templates, and CRM tools
• Schedule sales appointments and confirm customer visits with the sales team
• Provide initial product and financing information based on customer needs
• Maintain ongoing communication and follow-up with prospective customers
• Utilize CRM software to document all interactions and track customer engagement
• Support dealership sales and service goals through consistent communication and coordination
• Participate in team meetings and training sessions to improve performance and customer satisfaction

Job description

Paul Thigpen Automotive Group in Vidalia, GA is seeking a proactive Business Development Coordinator to be the first point of contact for prospective customers and connect them with sales and service teams. You will deliver an exceptional customer experience and drive dealership success.

The role emphasizes strong communication, a customer-focused attitude, and teamwork within a fast-paced automotive environment at a single location.