Growth-Focused Business Development Coordinator

Gerald Jones Auto Group; Augusta (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical & Dental Plans

Prescription Drug Program

401k Plan

Paid Vacation

Paid Time Off

Paid Sick Days

Paid Holidays

Employee Purchase Programs

Paid Training & Professional Dev.

Employee Discounts

Employee Referral Program

Job summary

Gerald Jones Auto Group in Augusta, GA, seeks a motivated BDC/Internet Sales Associate to handle inbound inquiries, schedule sales appointments, and guide customers through initial financing options. Excellent communication and CRM skills are valued.

You will work with sales teams, use scripts, follow up diligently, and maintain customer records in the CRM; the role emphasizes positive energy, teamwork, and a commitment to providing a remarkable customer experience.

Qualifications

• At least one previous role based in strong customer service experience.
• Team player attitude.
• Prompt and courteous.
• Enthusiastic personality.
• Must have strong computer skills.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Skills

Phone communication

Social media posting

BDC Experience

Phone experience

Active listening

Typing/CRM

Time management

Objection handling

Organization

Professional writing

Follow-up discipline

Tools

CRM system

Job description

Gerald Jones Auto Group in Augusta, GA, seeks a motivated BDC/Internet Sales Associate to handle inbound inquiries, schedule sales appointments, and guide customers through initial financing options. Excellent communication and CRM skills are valued.

You will work with sales teams, use scripts, follow up diligently, and maintain customer records in the CRM; the role emphasizes positive energy, teamwork, and a commitment to providing a remarkable customer experience.