Customer Education Programs Lead — Events, Ops & CRM

Horizontal Talent; Plymouth (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Horizontal Talent is seeking an organized event coordinator with strong project management and communication skills to support internal and external meetings, events, and presentations. You will partner across teams to ensure seamless experiences, manage registrations, vendor coordination, and post-event analytics, while helping build robust systems and compliant processes.

The role welcomes collaboration across departments, with opportunities to develop digital tools and scalable workflows in a

Qualifications

• Bachelor's degree required.
• Strong organization and project management skills.
• Experience with CRM tools and attendee management.
• Ability to work with cross-functional teams.
• Excellent communication skills.

Responsibilities

• Plan and support internal and external meetings, events, and presentations from start to finish.
• Coordinate logistics across stakeholders, vendors, and cross-functional partners to help ensure successful program execution.
• Support venue sourcing and event setup to align meeting space and requirements with program needs.
• Manage registration, attendee communications, physician contracting, and related event coordination tasks.
• Track post-event activities, including invoice processing, internal chargebacks, financial summaries, and attendee feedback.
• Help maintain accurate reporting, compliance tracking, and program metrics to support continuous improvement.
• Assist with building and improving systems, databases, and CRM-based tracking tools.
• Partner with Legal, Compliance, and other internal teams to help ensure event activities follow company policies and regulatory requirements.
• Review business needs and help develop practical processes that support evolving team goals.

Skills

Bachelor's degree

Project management

Organizational skills

Communication

CRM tools

Excel

PowerPoint

Cross-functional

Problem solving

Education

Bachelor's degree

Tools

CRM systems

Databases

Job description

Horizontal Talent is seeking an organized event coordinator with strong project management and communication skills to support internal and external meetings, events, and presentations. You will partner across teams to ensure seamless experiences, manage registrations, vendor coordination, and post-event analytics, while helping build robust systems and compliant processes.

The role welcomes collaboration across departments, with opportunities to develop digital tools and scalable workflows in a