Customer-Driven Teller — In-Branch Banking & Growth

PNC; Allendale Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Teller for the Allendale branch in Michigan. The role focuses on delivering a positive customer experience, educating customers on financial options, and processing transactions to support branch operations.

Responsibilities include identifying opportunities, referring customers to appropriate staff, and leveraging technology to assist customers with financial interactions. The position emphasizes policy adherence and risk awareness.

Qualifications

• Experience in retail banking or customer service is a plus.
• Ability to identify opportunities and refer customers to branch staff.
• Comfort using technology and handling financial transactions.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes a variety of customer interactions and educates on options.
• Identifies banking opportunities and makes referrals to branch staff.

Skills

Customer Service

Banking

Accountability

Problem Solving

Digital Awareness

Fraud Detection

Effective Communications

Identifying Opportunities

Job description

PNC is seeking a Teller for the Allendale branch in Michigan. The role focuses on delivering a positive customer experience, educating customers on financial options, and processing transactions to support branch operations.

Responsibilities include identifying opportunities, referring customers to appropriate staff, and leveraging technology to assist customers with financial interactions. The position emphasizes policy adherence and risk awareness.