Customer-Driven Teller: Elevate Financial Wellness

PNC Financial Services Group, Inc.; Bourbonnais (IL); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision coverage

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Teller for the Bourbonnais Branch in Bourbonnais, IL. The role focuses on delivering a strong customer experience, guiding customers through banking options, and reinforcing loyalty while promoting PNC solutions.

The position emphasizes accurate handling of transactions, adherence to policies, and active engagement with customers to identify opportunities for referral to branch staff. In-office work is required at the Bourbonnais location.

Qualifications

• Experience not required; no university degree needed.
• Applicable certifications or licenses not required for this role.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives and leverages technology.
• Identifies banking opportunities and refers to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Service

Banking

Accuracy

Attention to Detail

Problem Solving

Proactive Sales

Communication

Job description

PNC Financial Services Group, Inc. seeks a Teller for the Bourbonnais Branch in Bourbonnais, IL. The role focuses on delivering a strong customer experience, guiding customers through banking options, and reinforcing loyalty while promoting PNC solutions.

The position emphasizes accurate handling of transactions, adherence to policies, and active engagement with customers to identify opportunities for referral to branch staff. In-office work is required at the Bourbonnais location.