Client-Focused Teller: Banking & Customer Experience

PNC; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision plans

401(k) with company match

Paid time off

Job summary

PNC is seeking a Full Time Teller based in Plainfield, IN to deliver a high-quality customer experience and help customers manage their finances. The role emphasizes relationship-building, referrals to branch staff, and proficient use of digital tools to streamline transactions.

No degree is required; prior experience is not mandatory. The position supports in-office operations with a focus on accuracy, compliance, and excellent service delivery.

Qualifications

• No university/college degree required.
• Knowledge of banking products helpful.
• Customer-focused with strong communication skills.

Responsibilities

• Delivers a personalized customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement to connect customers with PNC products and digital tools.
• Applies product knowledge to resolve issues and educate customers on options.
• Ensures teller and branch operations are accurate and efficient.

Skills

Banking

Customer Service

Customer Experience

Proactive Sales

Identifying Opportunities

Leveraging Technology

Accountability

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Plainfield, IN to deliver a high-quality customer experience and help customers manage their finances. The role emphasizes relationship-building, referrals to branch staff, and proficient use of digital tools to streamline transactions.

No degree is required; prior experience is not mandatory. The position supports in-office operations with a focus on accuracy, compliance, and excellent service delivery.