Branch Teller & Financial Wellness Advisor

PNC Financial Services Group, Inc.; Naperville (IL); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid holidays

Educational assistance

Job summary

Delivers a unique customer experience at the PNC Naperville North branch, helping customers with a range of financial interactions and using technology to educate and refer appropriate products. The role emphasizes customer wellbeing and loyalty while supporting branch operations.

The position is in-office, based in Naperville, IL, with an emphasis on customer service, risk awareness and product knowledge. No degree required and the environment supports work-life balance.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Tools

No Required Certifications

Job description

Delivers a unique customer experience at the PNC Naperville North branch, helping customers with a range of financial interactions and using technology to educate and refer appropriate products. The role emphasizes customer wellbeing and loyalty while supporting branch operations.

The position is in-office, based in Naperville, IL, with an emphasis on customer service, risk awareness and product knowledge. No degree required and the environment supports work-life balance.