Customer-Centric Teller: Build Financial Wellness & Loyalty

PNC Financial Services Group, Inc.; Illinois; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Teller based in Decatur, IL. The role involves delivering a customer-centered experience, educating on financial options, and referring opportunities to branch staff. You will help manage transactions and promote PNC products to meet customer needs.

Strong communication, attention to detail, and a service mindset are essential. This is an in-office position with a comprehensive benefits package and stable career growth opportunities.

Qualifications

• No college degree required; entry level teller role.
• No specific certifications required.
• Experience not required but helpful for customer service.

Responsibilities

• Delivers a customer experience aimed at financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on options.
• Identifies banking opportunities and refers to branch staff as needed.
• Positively connects with customers, promotes PNC products and services.
• Ensures daily operations and maintenance tasks are completed accurately.

Skills

Customer focus

Sales awareness

Communication

Problem solving

Technology literacy

Attention to detail

Team collaboration

Financial services know-how

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller based in Decatur, IL. The role involves delivering a customer-centered experience, educating on financial options, and referring opportunities to branch staff. You will help manage transactions and promote PNC products to meet customer needs.

Strong communication, attention to detail, and a service mindset are essential. This is an in-office position with a comprehensive benefits package and stable career growth opportunities.