Customer-Driven Store Sales Associate

storesalesassociate; El Dorado (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

The Sales Associate at CITITRENDS, Inc. delivers excellent customer service and uses product knowledge to maximize satisfaction. This role requires proactive engagement with customers, integrity, clear communication, and the ability to thrive in a fast-paced retail environment.

You will contribute to a positive work culture, support change initiatives, and assist Store Management in daily operations. Responsibilities include processing freight, handling transactions, maintaining loss prevention

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customer, abiding by fitting room policies, ringing customer in a timely fashion, thanking customer, and inviting them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

The Sales Associate at CITITRENDS, Inc. delivers excellent customer service and uses product knowledge to maximize satisfaction. This role requires proactive engagement with customers, integrity, clear communication, and the ability to thrive in a fast-paced retail environment.

You will contribute to a positive work culture, support change initiatives, and assist Store Management in daily operations. Responsibilities include processing freight, handling transactions, maintaining loss prevention