Customer-Driven Retail Sales Associate

storesalesassociate; Oakland (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to provide outstanding customer service, share product knowledge, and drive store performance. The role emphasizes proactive engagement with customers, integrity, and effective communication within a dynamic retail environment.

The Sales Associate will help maintain a positive work culture, support change management efforts, and participate in merchandising and loss prevention activities as part of daily store operations.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to perform basic mathematical calculations.
• Flexible schedule including nights and weekends.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions.
• Provide courteous customer service and explain exchange/refund policies.
• Maintain store appearance and assist with merchandising on the floor.
• Support loss prevention and safety procedures.

Skills

Communication

Organizational skills

Math skills

Education

High school diploma

Job description

CITITRENDS, Inc. is seeking a Sales Associate to provide outstanding customer service, share product knowledge, and drive store performance. The role emphasizes proactive engagement with customers, integrity, and effective communication within a dynamic retail environment.

The Sales Associate will help maintain a positive work culture, support change management efforts, and participate in merchandising and loss prevention activities as part of daily store operations.