Senior Sales & Operations Strategist

Herc Rentals; Joliet (IL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Paid Time Off

Military leave & support

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator in Joliet, IL to join our branch team and drive coordination across sales and fleet operations. You will proactively assist customers, schedule equipment delivery/pickup, and support drivers and vendors to ensure on-time, safe moves.

You’ll optimize driver routing, maintain a portfolio of customers, and help maximize revenue through exceptional service and expert guidance on equipment selection and use.

Qualifications

• High school or GED required, College Degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Proficient with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment.
• Generate, process, analyze and review the daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com
• Continue to open accounts and prescreen customers using eApply

Skills

DOT Regulations

Load Securement

Valid Driver's License

Customer Service

Sales Coordination

Fleet Management

Education

High School Diploma / GED

College Degree Preferred

Tools

Rental Man

Job description

Herc Rentals is seeking a Senior Sales and Operations Coordinator in Joliet, IL to join our branch team and drive coordination across sales and fleet operations. You will proactively assist customers, schedule equipment delivery/pickup, and support drivers and vendors to ensure on-time, safe moves.

You’ll optimize driver routing, maintain a portfolio of customers, and help maximize revenue through exceptional service and expert guidance on equipment selection and use.