Customer-Driven Retail Sales Associate

Citi Trends; Jacksonville (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

CITITRENDS, Inc. in Jacksonville is seeking a Sales Associate who delivers excellent customer service and demonstrates product knowledge to satisfy shoppers.

This role requires a proactive, vigilant individual who engages with customers, communicates effectively, and maintains a professional appearance in a dynamic retail setting. The Sales Associate will support merchandising, price changes, and loss prevention while ensuring accurate cash handling, fitting room policies, and timely customer

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer’s transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organization

Flexible hours

Math skills

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in Jacksonville is seeking a Sales Associate who delivers excellent customer service and demonstrates product knowledge to satisfy shoppers.

This role requires a proactive, vigilant individual who engages with customers, communicates effectively, and maintains a professional appearance in a dynamic retail setting. The Sales Associate will support merchandising, price changes, and loss prevention while ensuring accurate cash handling, fitting room policies, and timely customer