Customer-Focused Retail Sales Associate

Citi Trends; North Charleston (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and demonstrate knowledge of merchandise to boost customer satisfaction. The role requires a proactive, vigilant approach, strong communication, and the ability to work well in a fast-paced retail setting.

The Sales Associate will contribute to a positive work culture, help drive employee involvement, and assist with change management while supporting daily store operations and safety procedures.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and merchandise shipments.
• Assist with price changes and markdowns.
• Balance register according to company policy.
• Greet customers and provide proper service; ring transactions promptly.
• Explain exchange/refund policies to customers.
• Support loss prevention by reporting theft or dishonesty and following policies.

Skills

Communication skills

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and demonstrate knowledge of merchandise to boost customer satisfaction. The role requires a proactive, vigilant approach, strong communication, and the ability to work well in a fast-paced retail setting.

The Sales Associate will contribute to a positive work culture, help drive employee involvement, and assist with change management while supporting daily store operations and safety procedures.