Retail Sales Associate - Customer Experience Champion

Citi Trends; Waycross (GA); On-site; USD 26,000 - 34,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and engage with customers in a fast-paced retail environment. The role focuses on providing a positive shopping experience and supporting store operations as needed.

The Sales Associate will stay proactive, communicate effectively, and contribute to a positive work culture while adhering to company policies and procedures.

Qualifications

• Excellent communication and organizational skills required.
• Flexibility to work nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight and merchandise handling.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Provide fast, friendly checkout and bagging.
• Handle cash, checks and cards per policy.
• Obtain management approval for returns or voids.
• Maintain store cleanliness and housekeeping.
• Deliver excellent customer service and greet customers.
• Explain exchange/refund policies to customers.
• Support Loss Prevention procedures.
• Assist management with merchandising on the floor.

Skills

Excellent communication

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and engage with customers in a fast-paced retail environment. The role focuses on providing a positive shopping experience and supporting store operations as needed.

The Sales Associate will stay proactive, communicate effectively, and contribute to a positive work culture while adhering to company policies and procedures.