Dynamic Retail Sales Associate

Citi Trends; Gadsden (AL); On-site; USD 23,000 - 30,000; Full time

Job summary

The Sales Associate at CITITRENDS, Inc. plays a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction.

This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills are essential.
• Flexibility to work nights and weekends as needed.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during transactions.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Performs housekeeping duties as assigned.
• Provides proper customer service and escorts customers when needed.
• Follows all safety procedures.
• Maintains a professional appearance with name tag.
• Assists management in merchandising on the sales floor.
• Explains exchange/refund policies to customers.
• Supports Loss Prevention procedures to prevent shoplifting and cash losses.
• Performs other duties as assigned.

Skills

Customer service

Communication

Cash handling

Education

High School Diploma

Tools

POS system

Job description

The Sales Associate at CITITRENDS, Inc. plays a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction.

This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting.