Customer-Driven Home Improvement Sales Specialist

Lowe's Companies, Inc.; Mount Sterling (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) matching and Employee Stock

Associate discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate in Mount Sterling, KY helps customers find the right products and solutions for home improvement. You’ll greet shoppers, answer questions, and provide friendly, professional service throughout the day.

You may stock shelves, assist with merchandise, and learn multiple departments. The role offers flexible schedules, opportunities to grow, and access to Lowe's benefits and tuition assistance.

Qualifications

• 6 months experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties requiring prolonged standing, sitting, and other activities.
• Minimally lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to help deliver the best service.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail technology experience

Reading/writing arithmetic

Physical stamina

Lifting 25 lbs

Tools

Smartphones/tablets

Job description

Lowe's Customer Service Associate in Mount Sterling, KY helps customers find the right products and solutions for home improvement. You’ll greet shoppers, answer questions, and provide friendly, professional service throughout the day.

You may stock shelves, assist with merchandise, and learn multiple departments. The role offers flexible schedules, opportunities to grow, and access to Lowe's benefits and tuition assistance.