Customer-Driven Auto Service Advisor | Bonuses & Benefits

Harvey Autos; Brownlee (LA); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Performance-based bonuses

Resumo da oferta

Harvey Autos in Brownlee, LA is seeking a motivated service advisor to join our Toyota dealership team. You will greet customers, assess vehicle needs, write repair orders, and communicate estimates clearly to clients to ensure a smooth repair process.

We value strong customer service, organization, and the ability to multi-task in a fast-paced environment. This full-time role offers health insurance, paid time off, a 401(k) plan, and performance-based bonuses.

Qualificações

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment.
• Strong organization and time-management skills.
• Valid driver's license and acceptable driving record.

Responsabilidades

• Greet customers promptly and professionally
• Consult with customers regarding vehicle maintenance and repair needs
• Write accurate repair orders and document customer concerns
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
• Communicate repair recommendations and explain services clearly to customers
• Provide customers with accurate estimates and keep them informed throughout the repair process
• Coordinate with technicians and parts personnel to ensure efficient workflow
• Monitor repair progress and communicate delays or changes to customers
• Review completed repairs with customers and explain work performed
• Maintain strong customer relationships and encourage repeat business
• Maintain customer satisfaction standards
• Meet or exceed individual and department sales and performance goals

Conhecimentos

Customer service

Communication skills

Time management

Multitasking

Professional appearance

Descrição da oferta de emprego

Harvey Autos in Brownlee, LA is seeking a motivated service advisor to join our Toyota dealership team. You will greet customers, assess vehicle needs, write repair orders, and communicate estimates clearly to clients to ensure a smooth repair process.

We value strong customer service, organization, and the ability to multi-task in a fast-paced environment. This full-time role offers health insurance, paid time off, a 401(k) plan, and performance-based bonuses.