Automotive Service Advisor: Drive Service Excellence & Growth

Mills Automotive Group; Harvey (LA); On-site; USD 62,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Vacation Time

401k Plan

Paid training

Vehicle discounts

Relocation assistance

Job summary

An automotive service company in Harvey, LA, is looking for an experienced Automotive Service Advisor/Consultant. In this role, you will interact with customers, assess service needs, and support the service department's goals. Ideal candidates must have excellent communication skills, a trainable demeanor, and an outgoing personality. The position offers competitive compensation ranging from $62,000 to $110,000, along with various benefits including medical plans and 401k.

Responsibilities

• Perform service drive walk around inspections of customer vehicles.
• Interact with customers to determine immediate service needs.
• Serve as a liaison between technicians and customers.
• Provide excellent customer service experience.
• Review service history and recommend service to clients.

Skills

Excellent communication skills

Ability to minimize and redirect customers' frustrations

Trainable

Outgoing and friendly personality

Strong organizational skills

Education

Technical certification

Manufacturer training certifications

Job description

An automotive service company in Harvey, LA, is looking for an experienced Automotive Service Advisor/Consultant. In this role, you will interact with customers, assess service needs, and support the service department's goals. Ideal candidates must have excellent communication skills, a trainable demeanor, and an outgoing personality. The position offers competitive compensation ranging from $62,000 to $110,000, along with various benefits including medical plans and 401k.