Customer Dispatch & Logistics Coordinator

Seaboard Foods; Merriam (KS); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, vision & dental benefits

401K with company match

Paid Time Off

Wellness Program

Job summary

Seaboard Foods in Merriam, KS is seeking a Customer Dispatch professional to evaluate drivers and owner-operators, ensure on-time delivery, and deliver superior customer service.

You will maximize truck utilization, report on equipment needs, coordinate with maintenance, and liaise between drivers and customers to ensure smooth handoffs. The role requires strong organizational skills, attention to detail, and the ability to thrive in a team environment.

Qualifications

• High School or GED is required.
• 5+ years in transportation operations including dispatch and customer service.
• Highly organized with the ability to prioritize multiple tasks.
• Experience in a team-oriented and collaborative environment.
• Bachelor's Degree preferred.
• Experience with TMS software, PowerPro and PeopleNet.

Responsibilities

• Maximize truck utilization and reduce driver turnover.
• Gather, evaluate and report information; advise on reequipment needs.
• Coordinate with maintenance manager on tractor/trailer maintenance and repair.
• Communicate and monitor load performance with drivers and manage home time.
• Facilitate communication between customer and driver for handoffs.
• Report to the Customer Dispatch Manager.

Skills

Highly organized

Team-oriented

Prioritization

Communication skills

Education

High School or GED

Bachelor's Degree preferred

Tools

TMS software

PowerPro

PeopleNet

Job description

Seaboard Foods in Merriam, KS is seeking a Customer Dispatch professional to evaluate drivers and owner-operators, ensure on-time delivery, and deliver superior customer service.

You will maximize truck utilization, report on equipment needs, coordinate with maintenance, and liaise between drivers and customers to ensure smooth handoffs. The role requires strong organizational skills, attention to detail, and the ability to thrive in a team environment.