Customer Dispatch Coordinator

Seaboard Foods; Mission (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, vision & dental benefits upon

401K with company match

Paid Time Off & Company Holidays

Wellness Program

Tuition reimbursement

Employee pork purchase program

Job summary

Seaboard Foods is hiring a Customer Dispatch professional for our Merriam, KS area. You will evaluate drivers and owner-operators to ensure service needs are met while maintaining on-time delivery and high customer satisfaction.

Responsibilities include maximizing truck utilization, reporting metrics, coordinating with maintenance, and communicating with drivers and customers to ensure smooth handoffs. A High School diploma and 5+ years in transportation operations are preferred.

Qualifications

• High School or GED.
• 5+ years of relevant experience in transportation operations including dispatch and customer service experience.
• Highly organized and ability to prioritize multiple tasks.
• Experience working in a team-oriented and collaborative environment.
• Bachelor’s Degree, preferred.
• Experience with TMS software.
• PowerPro
• PeopleNet

Responsibilities

• Maximize truck utilization and reduce driver turnover.
• Gather, evaluating and reporting information as needed. Evaluates and makes recommendations for reequipment requirements.
• Communicate with vehicle maintenance manager and personnel on specific tractor or trailer equipment maintenance and repair as needed.
• Communicates and monitors performance on all loads with drivers, manages drivers home time.
• Communication between customer and driver ensuring the successful handoff or pickup of product
• Reports to the Customer Dispatch Manager

Skills

Highly organized

Prioritization

5+ years transportation operations

Education

High School or GED

Bachelor’s Degree, preferred

Tools

TMS software

PowerPro

PeopleNet

Job description

YOUR OPPORTUNITY
We have an exciting Customer Dispatch opportunity in Seaboard Transport Inc. at our Merriam, KS office. The Customer Dispatch is responsible for the evaluation of company drivers and owner-operator drivers to ensure needs are met while maintaining a high level of customer service and on-time delivery.

YOUR OPPORTUNITY
We have an exciting Customer Dispatch opportunity in Seaboard Transport Inc. at our Merriam, KS office. The Customer Dispatch is responsible for the evaluation of company drivers and owner-operator drivers to ensure needs are met while maintaining a high level of customer service and on-time delivery.

About Us
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh® pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the “Best Places to Work” by Kansas City’s Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter.

Responsibilities

• Maximize truck utilization and reduce driver turnover.
• Responsible for gathering, evaluating and reporting information as needed. Evaluates and makes recommendations for reequipment requirements.
• Communicate with vehicle maintenance manager and personnel on specific tractor or trailer equipment maintenance and repair as needed.
• Communicates and monitors performance on all loads with drivers, manages drivers home time.
• Communication between customer and driver ensuring the successful handoff or pickup of product
• Reports to the Customer Dispatch Manager
  

CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.

Required
QUALIFICATIONS

• High School or GED.
• 5+ years of relevant experience in transportation operations including dispatch and customer service experience.
• Highly organized and ability to prioritize multiple tasks.
• Experience working in a team-oriented and collaborative environment.
  

Preferred
SCHEDULE

• Bachelor’s Degree, preferred.
• Experience with TMS software.
• PowerPro
• PeopleNet
  

WORK ENVIRONMENT
The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

WHY SEABOARD FOODS?

• Medical, vision & dental benefits upon hire
• 401K with company match
• Paid Time Off & Company Holidays
• Wellness Program
• Tuition reimbursement
• Employee pork purchase program
  

For a complete list of our benefits please visit our career site: https://www.seaboardfoods.com/careers/why-sbf/

Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual, or any other status protected by law.