Customer Deployment Engineer — Backend & Integrations

Bayworks; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Bayworks is seeking a Forward Deployed Engineer to work directly with dealerships, owning technical deployments from discovery to launch. You will build backend services and integrations that align with real-world dealer workflows, connect automotive systems, and ship features that improve the product across customers.

This hands-on role requires collaboration with technicians, service managers, and dealership teams to translate field learnings into reliable software improvements and scalable

Qualifications

• Experience building and shipping production software with strong programming fundamentals and sound technical judgment.
• Hands-on experience with backend development, APIs, databases, and integrations.
• Ability to understand unfamiliar systems, diagnose problems, and work through incomplete or ambiguous requirements.
• Experience taking projects from an initial problem through implementation, deployment, and iteration.
• Clear communication skills and the ability to work effectively with both technical and nontechnical customers.
• Strong ownership and the ability to make practical tradeoffs between speed, reliability, and maintainability.

Responsibilities

• Own customer deployments: Lead the technical work from initial discovery and integration through launch and ongoing improvement.
• Build production software: Develop backend services, integrations, and product features that support real dealership workflows.
• Connect automotive systems: Integrate Bayworks with dealer management systems and other platforms to move information and automate tasks across tools.
• Solve problems in the field: Work directly with customers to investigate issues, debug unfamiliar systems, and deliver reliable solutions.
• Improve the core product: Turn recurring customer needs into reusable capabilities that work across dealerships.

Skills

Production software

Backend development

APIs

Databases

Integrations

System diagnosis

Project lifecycle

Communication

Ownership

Job description

Bayworks is seeking a Forward Deployed Engineer to work directly with dealerships, owning technical deployments from discovery to launch. You will build backend services and integrations that align with real-world dealer workflows, connect automotive systems, and ship features that improve the product across customers.

This hands-on role requires collaboration with technicians, service managers, and dealership teams to translate field learnings into reliable software improvements and scalable