Customer Data and EDI Coordinator

Lewis Bakeries; Evansville (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) with matching contributions

Company-paid disability insurance

Paid Personal Time Off

Relocation assistance

Professional development opportunities

Job summary

Lewis Bakeries in Evansville, IN is seeking a Customer Data & EDI Coordinator to manage data setup and maintenance. This role collaborates with various departments to ensure seamless electronic data exchanges and accurate customer information.

The ideal candidate is detail-oriented and has 2+ years in data management or ERP systems, preferably with Sage X3. Benefits include medical coverage, dental, 401(k), and professional development opportunities.

Qualifications

• 2+ years of experience in administrative, customer service, data entry, EDI, or ERP-related roles.
• Strong ability to manage data accurately and ensure compliance with customer requirements.
• Experience with ERP systems preferred.

Responsibilities

• Create and maintain customer master records.
• Monitor EDI transactions and assist with onboarding.
• Conduct routine audits of data for accuracy.

Skills

Microsoft Excel

Communication

Problem-solving

Attention to detail

Education

Associate degree or equivalent experience

Tools

Sage X3

Job description

Customer Data & EDI Coordinator

Location: Evansville, IN 47710

Position Type: Full Time

Department: Finance and Accounting

Reports To: AR Manager

Potential Position Summary

The Customer Data & EDI Coordinator is responsible for the accurate setup, maintenance, and validation of customer, item, pricing, and EDI‑related data across customer portals, internal systems, and ERP platforms. This role serves as a critical link between Sales, Customer Service, Supply Chain, and Finance to ensure customer information is maintained accurately and transactions flow seamlessly through electronic data interchange (EDI) systems.

The position requires exceptional attention to detail, strong organizational skills, and the ability to manage large volumes of data while maintaining accuracy and compliance with customer requirements.

Key Responsibilities

• Create and maintain customer master records within Sage X3 and related systems. Set up new customer accounts, ship‑to locations, bill‑to locations, and customer‑specific requirements.
• Maintain customer hierarchy information and account structures. Validate data accuracy and completeness prior to activation.
• Monitor inbound and outbound EDI transactions. Assist with customer EDI onboarding, testing, and setup activities. Investigate and resolve EDI errors, rejections, and transaction discrepancies. Coordinate with customers, brokers, and third‑party EDI providers to resolve issues.
• Maintain customer‑specific item cross‑references. Set up and update pricing, allowances, promotions, and trade agreements. Ensure customer portals and internal systems remain synchronized. Verify accuracy of product attributes and item master information.
• Conduct routine audits of customer and item master data. Identify and correct data inconsistencies. Generate reports related to customer setup, EDI activity, and data quality metrics. Support month‑end and year‑end reporting requirements.
• Partner with Sales, Customer Service, Supply Chain, and Finance to support customer onboarding and ongoing account maintenance. Assist with customer deductions prevention through accurate setup and maintenance of customer data. Participate in ERP and systems improvement initiatives.

Qualifications

• Associate degree preferred or equivalent experience.
• 2+ years of administrative, customer service, data entry, EDI, or ERP‑related experience.
• Experience with ERP systems (Sage X3 preferred).
• Strong proficiency in Microsoft Excel.
• Excellent attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong communication and problem‑solving skills.

Benefits

• Medical coverage with weekly premiums as low as $10 and a low‑deductible plan design.
• Comprehensive dental coverage, including orthodontic benefits for dependent children.
• Company‑funded pension plan and a 401(k) with company matching contributions.
• Company‑paid short‑term and long‑term disability insurance.
• Paid Personal Time Off (Vacation, Personal, and Sick time).
• Paid holidays.
• Relocation assistance available for qualified candidates.
• Professional development opportunities and long‑term career growth.

Equal Opportunity Employer

Lewis Bakeries is an Equal Opportunity Employer and Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.