Customer Concierge Teller — Build Financial Wellness

PNC Financial Services Group, Inc.; Deerfield Township (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with PNC match

Pension and stock purchase plans

Education assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Mason, OH, at the Deerfield Township Branch, is hiring a full-time Teller to deliver an exceptional customer experience, process customer interactions, and educate clients on financial options to improve wellbeing.

The role emphasizes in-office operations, adherence to policies, and proactive engagement using technology. Visa sponsorship is not offered, and comprehensive benefits accompany a competitive base salary with incentives.

Qualifications

• No degree required; combination of education and experience may be considered.
• No degree is required for this entry-level role, with potential for growth based on performance.
• Pay includes base salary with incentive eligibility as described in the posting.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate to branch staff.
• Maintains teller and branch daily operations and transactions in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Mason, OH, at the Deerfield Township Branch, is hiring a full-time Teller to deliver an exceptional customer experience, process customer interactions, and educate clients on financial options to improve wellbeing.

The role emphasizes in-office operations, adherence to policies, and proactive engagement using technology. Visa sponsorship is not offered, and comprehensive benefits accompany a competitive base salary with incentives.