Customer-Centric Teller: Build Financial Wellness

PNC; Medina (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC is seeking a Full Time Teller based in Medina, OH. The role focuses on delivering a unique customer experience, educating clients on financial options, and driving product referrals. You’ll support branch operations and engage customers to enhance financial wellbeing.

Candidates should be comfortable with banking products, customer service, and using technology to assist transactions. Visa sponsorship is not provided for this position.

Qualifications

• Experience in customer service banking environments preferred and knowledge of branch operations.
• Strong communication and problem-solving skills with a focus on customer needs.
• Familiarity with banking products and refers to branch staff when appropriate.

Responsibilities

• Delivers a unique customer experience focused on financial wellbeing and loyalty while handling a variety of customer interactions.
• Educates customers on alternatives and leverages technology to facilitate transactions.
• Identifies banking opportunities during conversations and makes referrals as appropriate.
• Performs lobby engagement to position PNC products and ensure efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Medina, OH. The role focuses on delivering a unique customer experience, educating clients on financial options, and driving product referrals. You’ll support branch operations and engage customers to enhance financial wellbeing.

Candidates should be comfortable with banking products, customer service, and using technology to assist transactions. Visa sponsorship is not provided for this position.