Customer-Centric Teller: Grow with a Trusted Bank

Fairygodboss; Burke (VA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) with match

Paid time off

Job summary

PNC's Burke, Virginia-based in-office Teller role focuses on delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to meet their financial needs. You will engage customers in the branch, refer opportunities to staff, and ensure accurate daily operations.

The position emphasizes customer service, risk awareness, and adherence to policies while supporting balance and a positive banking experience for clients.

Qualifications

• No degree required; a combination of education, certifications or military service may be considered.
• Strong customer service and cash-handling skills; ability to educate customers on financial options.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and promotes PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are executed efficiently and accurately.

Skills

Accountability

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Communication

Risk Awareness

Education

No Degree

Job description

PNC's Burke, Virginia-based in-office Teller role focuses on delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to meet their financial needs. You will engage customers in the branch, refer opportunities to staff, and ensure accurate daily operations.

The position emphasizes customer service, risk awareness, and adherence to policies while supporting balance and a positive banking experience for clients.