Customer-Focused Teller: Grow Loyalty and Banking Solutions

PNC Financial Services Group, Inc.; Leesburg (VA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Paid time off and holidays

Employee assistance programs

Job summary

PNC Financial Services Group, Inc. in Leesburg, Virginia, seeks a Full Time Teller to deliver a diverse range of customer interactions and promote financial wellbeing. Based in the Leesburg branch, you will educate customers on PNC solutions, process transactions, and refer opportunities to branch staff.

The role emphasizes accurate operations, risk-aware decision making, and a customer-centric service approach within an in-office environment.

Qualifications

• No university degree required.
• Prior experience is not required.
• Sponsorship (visa) not provided for this role.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Processes a variety of customer interactions and educates customers on options.
• Identifies banking opportunities and makes referrals to branch staff.
• Maintains efficient branch operations and accuracy in daily tasks.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Fraud Prevention

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Leesburg, Virginia, seeks a Full Time Teller to deliver a diverse range of customer interactions and promote financial wellbeing. Based in the Leesburg branch, you will educate customers on PNC solutions, process transactions, and refer opportunities to branch staff.

The role emphasizes accurate operations, risk-aware decision making, and a customer-centric service approach within an in-office environment.