Customer-Focused Teller | Elevate Financial Experiences

PNC; United States; On-site; USD 32,000 - 36,000; Full time

Job summary

PNC’s Seymour, IN-based teller role focuses on delivering a personalized customer experience while educating customers on financial options and using technology to assist transactions. The job emphasizes identifying opportunities during conversations and referring customers to the appropriate branch staff to meet their needs.

Applicants should be able to manage daily branch operations, adhere to policies, and maintain accuracy in transactions while upholding PNC’s customer-focused culture and

Qualifications

• Candidates must demonstrate knowledge, skills and abilities for the teller role.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies opportunities through conversations and referrals.
• Performs lobby engagement to promote PNC products and assist with transactions.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC’s Seymour, IN-based teller role focuses on delivering a personalized customer experience while educating customers on financial options and using technology to assist transactions. The job emphasizes identifying opportunities during conversations and referring customers to the appropriate branch staff to meet their needs.

Applicants should be able to manage daily branch operations, adhere to policies, and maintain accuracy in transactions while upholding PNC’s customer-focused culture and