Customer-Focused Teller — Banking & Loyalty Builder

Fairygodboss; Onley (VA); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

PNC is seeking a Teller at the Onley, VA branch to deliver a personalized customer experience, educate customers on financial options, and promote PNC products. You will engage customers in the lobby, identify opportunities, and refer to the appropriate branch staff to address needs.

The role emphasizes accuracy in daily operations and adherence to policies, with in-office collaboration in a supportive environment.

Qualifications

• No university/college degree required for this teller role.
• Prior experience is not required.
• In lieu of a degree, a combination of education and certifications may be considered.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through conversations and makes appropriate referrals to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Applies product knowledge to solve customer issues.
• Ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Banking

Customer Service

Accountability

Customer Experience

Proactive Sales

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Teller at the Onley, VA branch to deliver a personalized customer experience, educate customers on financial options, and promote PNC products. You will engage customers in the lobby, identify opportunities, and refer to the appropriate branch staff to address needs.

The role emphasizes accuracy in daily operations and adherence to policies, with in-office collaboration in a supportive environment.