Customer-Centric Teller: Grow Skills & Impact

PNC; Millsboro (DE); Presencial; USD 20.000 - 33.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, Vision coverage

401(k) with company match

Education assistance

Resumo da vaga

PNC Financial Services Group, Inc. is seeking a Teller for the Millsboro, DE branch in the Retail Banking organization. The role involves delivering a personalized customer experience, educating customers on banking options, and promoting PNC products during routine interactions.

The position emphasizes in-office collaboration, adherence to policies, and accurate processing of transactions while supporting the branch's day-to-day operations.

Qualificações

• No university degree required.
• Experience not required; a combination of education, certifications, and military service may be considered in lieu of a degree.

Responsabilidades

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Educates customers on available alternatives and banking options.
• Identifies opportunities during customer interactions and refers to branch staff as appropriate.
• Engages customers through lobby interactions and promotes PNC products.
• Educates customers on managing transactions using technology and resources.
• Adheres to policies and procedures and maintains sound judgment within limits.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Conhecimentos

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Decision Making

Effective Communications

Problem Solving

Understanding Customer Needs

Formação

No Degree

Descrição da vaga

PNC Financial Services Group, Inc. is seeking a Teller for the Millsboro, DE branch in the Retail Banking organization. The role involves delivering a personalized customer experience, educating customers on banking options, and promoting PNC products during routine interactions.

The position emphasizes in-office collaboration, adherence to policies, and accurate processing of transactions while supporting the branch's day-to-day operations.