Customer-Focused Teller: Build Loyalty & Financial Wellness

PNC; Greenville (PA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC is hiring a Teller for the Greenville Plaza branch in Greenville, PA. This in-office role focuses on delivering exceptional customer experiences, educating customers on financial options, and identifying opportunities to connect customers with the right PNC products.

You will support branch operations, promote digital tools, and uphold risk controls while maintaining accuracy and efficiency in daily transactions.

Qualifications

• No university degree required; a combination of education and experience may be considered.
• Excellent customer service and communication skills.
• Ability to educate customers on financial options and leverage technology.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Customer Focused

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accountability

Managing Risk

Education

No Degree

Job description

PNC is hiring a Teller for the Greenville Plaza branch in Greenville, PA. This in-office role focuses on delivering exceptional customer experiences, educating customers on financial options, and identifying opportunities to connect customers with the right PNC products.

You will support branch operations, promote digital tools, and uphold risk controls while maintaining accuracy and efficiency in daily transactions.