Customer-Driven Teller: Build Financial Wellbeing

Pittsburgh Tomorrow; Greenville (PA); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

PNC is hiring a Teller for the Greenville Plaza branch in Greenville, PA. The role focuses on delivering a superior customer experience, educating customers on financial options, and driving referrals that support branch goals.

You will handle daily teller duties and contribute to a balanced, compliant branch environment. Successful candidates will build relationships with customers, leverage technology to facilitate transactions, and uphold PNC's standards for risk management and customer

Formación

• Knowledge of banking products and services is preferred.
• Strong customer service orientation and communication skills are essential.
• Ability to educate customers and identify financial opportunities with referrals.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Conocimientos

Banking

Customer Experience

Customer Service

Proactive Sales

Identifying Opportunities

Leveraging Technology

Accountability

Client Loyalty

Educación

No Degree

Descripción del empleo

PNC is hiring a Teller for the Greenville Plaza branch in Greenville, PA. The role focuses on delivering a superior customer experience, educating customers on financial options, and driving referrals that support branch goals.

You will handle daily teller duties and contribute to a balanced, compliant branch environment. Successful candidates will build relationships with customers, leverage technology to facilitate transactions, and uphold PNC's standards for risk management and customer