Customer-Driven Teller: Elevate the Banking Experience

PNC Bank NA; North Springfield (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Paid holidays

Vacation days

Job summary

PNC is seeking a Full Time Teller based in Springfield, Ohio at the North Branch. The role focuses on delivering a personalized customer experience, educating customers on financial options, and processing diverse interactions to build loyalty and trust.

Open to candidates without a degree; extensive benefits are offered, with a base salary range of $30,000 to $50,000 and performance-based incentives. This in-office position emphasizes adherence to policies and accurate daily operations.

Qualifications

• No university degree required; suitable for varied backgrounds.
• Experience not required; training provided.
• Strong customer service and cash handling skills preferred.

Responsibilities

• Delivers a unique customer experience to improve customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities and refers as appropriate.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on options to manage transactions using technology.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Customer Service

Sales Awareness

Accuracy

Problem Solving

Digital Tools

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Springfield, Ohio at the North Branch. The role focuses on delivering a personalized customer experience, educating customers on financial options, and processing diverse interactions to build loyalty and trust.

Open to candidates without a degree; extensive benefits are offered, with a base salary range of $30,000 to $50,000 and performance-based incentives. This in-office position emphasizes adherence to policies and accurate daily operations.