Customer-Centric Teller: Elevate Banking Experience

PNC Financial Services Group, Inc.; Toledo, Northern (OH, KY); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical and vision coverage

401(k) with PNC match

Vacation and holidays

Job summary

PNC Financial Services Group, Inc. in Toledo, OH seeks a Teller to deliver a unique customer experience, educate clients on alternatives, and support financial wellbeing while growing share of wallet.

The role emphasizes accurate processing of transactions and proactive service. Responsibilities include identifying opportunities during customer conversations, referring to branch staff as needed, leveraging available technology, and ensuring operations run efficiently and within policy.

Qualifications

• Demonstrated knowledge of banking products and customer needs.
• Ability to identify opportunities and refer to branch staff.
• Familiarity with using technology to assist customers.

Responsibilities

• Deliver a unique customer experience focused on financial wellbeing and loyalty.
• Process a variety of customer interactions and educate on alternatives.
• Identify banking opportunities through conversations and referrals.
• Assist customers in managing transactions using available tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Toledo, OH seeks a Teller to deliver a unique customer experience, educate clients on alternatives, and support financial wellbeing while growing share of wallet.

The role emphasizes accurate processing of transactions and proactive service. Responsibilities include identifying opportunities during customer conversations, referring to branch staff as needed, leveraging available technology, and ensuring operations run efficiently and within policy.