Customer-Centric Teller | Tech-Savvy Banking

PNC Financial Services Group, Inc.; Jersey City (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage (HSA)

401(k) with PNC match

Life insurance

Disability (short/long-term)

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Jersey City, New Jersey, seeks a Full-Time Teller to deliver a first-class customer experience, process a variety of customer interactions, and educate clients on digital tools that improve financial wellbeing.

This in-office role supports daily branch operations, identifies opportunities to share PNC products, and builds loyalty through proactive service. The position offers a competitive base salary with incentive eligibility, a comprehensive benefits

Qualifications

• No university/college degree required; equal opportunity for candidates with military service or equivalent experience.
• Strong focus on customer service and adherence to policies while driving customer financial wellbeing.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions.
• Educate customers on alternatives and digital tools for financial transactions.
• Identify banking opportunities and refer to branch staff as appropriate.
• Engage customers to position PNC products and services.
• Support lobby engagement and maintain efficient branch operations.

Skills

Customer Service

Banking

Problem Solving

Effective Communications

Identifying Opportunities

Digital Awareness

Education

No Degree

Tools

N/A

Job description

PNC Financial Services Group, Inc. in Jersey City, New Jersey, seeks a Full-Time Teller to deliver a first-class customer experience, process a variety of customer interactions, and educate clients on digital tools that improve financial wellbeing.

This in-office role supports daily branch operations, identifies opportunities to share PNC products, and builds loyalty through proactive service. The position offers a competitive base salary with incentive eligibility, a comprehensive benefits