Retail Teller: Elevate Customer Experience

PNC; Cincinnati (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid holidays

Job summary

PNC is seeking a Teller in Cincinnati, OH at the Springdale Branch to deliver exceptional customer service, educate customers on banking options, and promote PNC products. You will engage customers, identify opportunities, and refer them to appropriate branch staff while ensuring accurate transactions.

The role emphasizes in-office work with a supportive culture and comprehensive benefits; salary ranges vary by location and experience.

Qualifications

• No degree required; equivalent experience may be considered.
• Strong customer service and communication skills.
• Ability to identify banking opportunities during customer interactions.

Responsibilities

• Delivers a customer experience aimed at financial wellbeing and loyalty; educates customers on options and referrals.
• Identifies banking opportunities during conversations and makes referrals to branch staff.
• Performs lobby engagement to promote PNC products and assist with transactions.
• Applies product knowledge to resolve customer issues and ensure efficient operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in Cincinnati, OH at the Springdale Branch to deliver exceptional customer service, educate customers on banking options, and promote PNC products. You will engage customers, identify opportunities, and refer them to appropriate branch staff while ensuring accurate transactions.

The role emphasizes in-office work with a supportive culture and comprehensive benefits; salary ranges vary by location and experience.