Customer-Centric Teller: Banking & Tech-Savvy Service

PNC Financial Services Group, Inc.; Berwyn (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Life insurance

Short/long-term disability

Educational assistance

Wellness program

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. recruiting for a Teller in Berwyn, IL. The role focuses on delivering a top-tier customer experience, guiding customers through banking options, and driving referrals to branch staff. You will help customers manage transactions and leverage technology to support financial wellbeing.

No degree is required; training and advancement opportunities are available within an in-office setting. Competitive base pay with comprehensive benefits and incentive eligibility.

Qualifications

• Roles typically do not require a university degree, high school diploma, GED, or significant experience.
• In lieu of a degree, a combination of education, certification and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities and makes referrals to branch staff as appropriate.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on managing financial transactions using technology and resources.

Skills

Accountability

Banking

Customer Service

Customer Experience (CX)

Identifying Opportunities

Leveraging Technology

Job description

PNC Financial Services Group, Inc. recruiting for a Teller in Berwyn, IL. The role focuses on delivering a top-tier customer experience, guiding customers through banking options, and driving referrals to branch staff. You will help customers manage transactions and leverage technology to support financial wellbeing.

No degree is required; training and advancement opportunities are available within an in-office setting. Competitive base pay with comprehensive benefits and incentive eligibility.