Teller: Elevate Customer Experience & Financial Wellbeing

PNC Financial Services Group, Inc.; Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Pension plan

Stock purchase plan

Paid holidays

Job summary

PNC Financial Services Group, Inc. in Lancaster, PA is seeking a Teller to deliver a personalized customer experience while handling transactions and educating customers on banking options. This in-office role emphasizes accuracy, compliance, and building relationships with branch customers.

You will process customer interactions, identify banking opportunities, and refer to branch staff as appropriate; PNC offers competitive benefits and a supportive work environment.

Qualifications

• No university degree required; on-the-job training provided.
• Strong customer service and cash handling skills.
• Ability to identify needs and educate customers on services.

Responsibilities

• Delivers a unique customer experience and loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives and options for financial transactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers.
• Adheres to policies and procedures and ensures accurate daily operations.

Skills

Customer service

Cash handling

Sales opportunities

Communication

Digital literacy

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Lancaster, PA is seeking a Teller to deliver a personalized customer experience while handling transactions and educating customers on banking options. This in-office role emphasizes accuracy, compliance, and building relationships with branch customers.

You will process customer interactions, identify banking opportunities, and refer to branch staff as appropriate; PNC offers competitive benefits and a supportive work environment.