Customer-Focused Teller: Elevate Client Banking

PNC; Bourbonnais (IL); On-site; USD 19,864 - 33,117; Full time

Job summary

PNC, based at the Bourbonnais branch in Bourbonnais, IL, is seeking a Teller to deliver a personalized banking experience that helps customers manage their finances and build loyalty. This in-office role requires engaging with customers, educating them on options, and referring opportunities to branch staff as appropriate.

You will handle daily teller operations with accuracy, adhere to policies, and support a collaborative team environment.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to position PNC products and educate customers on managing financial transactions.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Education

No Degree

Job description

PNC, based at the Bourbonnais branch in Bourbonnais, IL, is seeking a Teller to deliver a personalized banking experience that helps customers manage their finances and build loyalty. This in-office role requires engaging with customers, educating them on options, and referring opportunities to branch staff as appropriate.

You will handle daily teller operations with accuracy, adhere to policies, and support a collaborative team environment.