Customer-Centric Teller | Elevate Experiences & Loyalty

PNC; Alaska; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Pension and stock purchase plans

Job summary

PNC is seeking a Teller for its Retail Branch Banking team based in Fleming Island, FL. The position emphasizes delivering a unique customer experience, educating customers on banking options, and referring opportunities to branch staff to increase wallet share.

Candidates should demonstrate strong customer service skills, ability to identify banking opportunities, and comfort with using digital tools to support customers. In-office role with standard branch operations and procedures.

Qualifications

• Customer-focused approach to banking and financial wellbeing.
• Ability to identify opportunities and make appropriate referrals.
• Comfort with educating customers on digital tools and options.

Responsibilities

• Deliver a personalized customer experience to enhance financial wellbeing and loyalty.
• Identify opportunities through conversations and refer to branch staff when appropriate.
• Engage customers in lobby activities and position PNC products to meet needs.
• Apply product knowledge to solve customer problems and ensure accurate operations.

Skills

Customer service

Sales referrals

Communication

Digital awareness

Education

No Degree

Job description

PNC is seeking a Teller for its Retail Branch Banking team based in Fleming Island, FL. The position emphasizes delivering a unique customer experience, educating customers on banking options, and referring opportunities to branch staff to increase wallet share.

Candidates should demonstrate strong customer service skills, ability to identify banking opportunities, and comfort with using digital tools to support customers. In-office role with standard branch operations and procedures.